Integrate With Any Existing Accounting System
Provide your customers with an innovative and secure online self serve portal
Customers can view 5 years history of statements, invoices and credit notes online
Take credit card payment online 24/7 directly into your bank account in real time
With our security tokens, usernames and passwords are not required...ever
Our online self-serve portal can integrate with your existing finance system
Industry leading email tracking and delivery technology with deep email delivery reporting
Experience an immediate increase in online payment and customer satisfaction
Give your accounts receivable process a genuine business improvement
Your customers can print statements, invoices and credit note PDF's anytime they like
Our portal is 100% mobile responsive and functional on any device and from any location
Concentric I.T. operates in the cloud from a Microsoft data centre in Australia
You will speak with a dedicated support person for all of your communication
No time consuming usernames and passwords to manage and maintain...ever
Centralised information saves time and reduces questions from internal staff
Reduce folding paper and envelopes by more than 95% and remove snail mail
Reduce incoming phone calls as customers prefer to answer their own questions online
Q1: |
Can we get face to face with the people selling us the service or product? |
A1: |
Yes you can meet with Concentric I.T. as often as you like. |
Q2: |
Can our customers view 5 years history of statements, invoices and credit notes online from one secure portal? |
A2: |
Yes, and we have not found any other service offering this functionality at or close to our price, anywhere in the world. |
Q3: |
Do we control our online transactions from end to end? |
A3: |
Yes you do. Concentric I.T. will set you up with a free internet merchant Visa/Mastercard/Amex account here in Australia through www.eway.com.au. This merchant account will be created in your company name using your ABN. You will have 100% control of this merchant account. All transactions can be deposited directly into any local Australian bank account. Concentric I.T. will never see or touch your money. Be very careful out there, some services transact offshore on your behalf and then take a small portion for themselves. Some services also hold your transactions in escrow for 14-30 days. |
Q4: |
Do we have to change our internal finance business processes? |
A4: |
With Concentric I.T. you do not need to change your internal finance business processes, rather we compliment them. |
Q5: |
Do we need to install software on every PC in our office? |
A5: |
With Concentric I.T. you do not need to install software on any PC in your office. |
Q6: |
Is the total cost of ownership clear and upfront? |
A6: |
With Concentric I.T. the total cost of ownership is 100% transparent with no curve ball. |
Q7: |
Is there a cost for continued support, and if so is that cost clear and upfront? |
A7: |
With Concentric I.T. there is unlimited free support. |
Q8: |
After we buy the service or product, when do we here from you again? |
A8: |
Concentric I.T. will be in contact with you and on-site with you regularly, it's just how we operate. |
Q9: |
Can we customise the look and feel of the user interface and make changes over time? |
A9: |
With Concentric I.T. you control 100% of the look and feel, and we can easily make changes for you as time goes by. |
Q10: |
Is our data stored in Australia and protected under Australian laws? |
A10: |
Yes, with Concentric I.T. your data is stored at the Miscrosoft Data Center in Melbourne, and protected under Australian law. |
